Shared stairs
Getting your neighbours on board
A shared stair only stays clean when the building agrees to look after it together. Here's how we make that simple — and fair — for everyone in the close.
- 1
Ask for a quote
Tell us the address and how many flats share the stair. We'll give you one price for the whole close.
- 2
Share it with your neighbours
Pass the price round — a note through doors, a group chat or a chat on the landing all work.
- 3
Collect sign-ups
Each household that wants in lets us know directly, so nobody has to chase money for anyone else.
- 4
We start at 85%
Once 85% of the flats have signed up, we book your first clean and set the regular schedule.
Our policy
How we do things
These are our own business rules. They're how we choose to work, not legal requirements.
85% of flats need to say yes
We'll only start cleaning a shared stair once at least 85% of the flats have signed up. For a close of 8 flats, that means 7 households. It keeps things friendly and means the clean is genuinely wanted by the building.
Only those who sign up pay
The price for the stair is divided equally between the households that have signed up. We don't bill flats that haven't agreed. If someone joins later, everyone's share goes down at the next billing period.
Example
A close of 8 flats is quoted £48 per clean. 7 flats sign up (88% — over our threshold), so each of those 7 pays about £6.86 per clean. The flat that didn't sign up pays nothing to us.
What the law says
The legal position is different
In Scotland, shared parts of a tenement are generally covered by the Tenements (Scotland) Act 2004 and by each building's own title deeds. Where the deeds don't say otherwise, the Act's default rules (the Tenement Management Scheme) let owners make decisions about maintaining shared areas by a simple majority — one vote per flat.
Under those rules, once a valid majority decision is made, the cost can usually be shared between all owners — including those who voted against — in the way the deeds or the Act set out.
We deliberately ask for more than the law does (85% rather than a simple majority), and we only charge the households who choose to sign up. We don't recover costs from flats that haven't agreed with us.
This is a general summary, not legal advice. Title deeds vary from building to building — if you need to rely on a majority decision or recover costs from a neighbour, speak to a solicitor or your factor.
Not sure how many neighbours are interested yet? You can still ask for a quote — having a price in hand usually makes the conversation on the landing much easier.
Stairs looking tired?
Tell us about your property and we'll come back with a no-obligation quote.
Request a free quote